Unless you’re rude with a good and solid reason. I find that most people in Malaysia don’t really know their role as a consumer and customer. Some think they are right all the time, even when they’re expecting the impossible. And some are too timid and don’t want to create problems, thus keeping quiet even [...]
Category Archives: Customer
Your common sense is not my common sense 5
A friend of mine was in Jakarta for an IT project which was for a Japanese client (different client from the one I was ‘serving’). From what he told me, the entire project was a total mess…maybe worse than the one I was involved in. First, the client didn’t know what he wanted and kept [...]
Categories: Business,Career,Customer
Tagged: Business, client, common, company, consulting, correct, Customer, decision, IT, mindset, Money, people, personality, read, sense, things, thinking, time, try, what
Don’t change the feelings associated with a famous brand name 2
I’m a big Japanese anime fan and it all started when I was a little boy. My father’s friend owned a video shop and he lent me a lot of Dragonball videos for free. And it all started from there. 20 years later, the name Dragonball is still very popular in the world of anime [...]
Categories: Business,Customer,Marketing
Tagged: advice, brand, burger, Business, change, dragonball, failure, famous, franchise, funny, kfc, license, marketing, mindset, nandos, people, plan, popular, product, time, transformers, what, world
The attention span of products are getting shorter? 2
Many years ago, consumers don’t have much option because we only have that limited choices when it comes to product. For example, when I wanted to buy a new mobile phone for myself, I only know 2 so-called ‘better’ brands – Nokia and Motorola (before the merger of Sony and Ericsson). And for those brands, [...]
Categories: Business,Customer,Life,Marketing,Motivational,My Humble Opinion
Tagged: attention, consumer, decision, ericsson, Life, limited, market, Money, motorola, nokia, people, product, Sony, span, technology, time
What customers want? : security 5
I will be starting on a series of “What customers want?” articles from now onwards. These articles are actually written based on my personal observations and opinions (and rants). Hopefully it’ll help people understand more about what customers really want. Or more like, what does Alvin Lim really want? LOL Anyway, the topic here is [...]
Categories: Business,Customer,Marketing
Tagged: Business, change, conversation, Customer, discussion, economy, funny, help, Money, office, opinion, people, Personal, rant, sales, spending, warranty
